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Head Office:
119 George V Avenue
Worthing
West Sussex
BN11 5SA

Tel: 01903 527000
Fax: 01903 505512


Privacy Statement


credit card with padlockInformation Held About You

So that we can advise you properly, we need to obtain information from you about your financial and personal circumstances, this enables us to assess your suitability for particular products and services.

Independent Options subscribe to and adhere to the principles and requirements of the Data Protection Act and have registered with the data commissioner and our entry can be found on the pubic register.
As you may be aware, the UK is one of the most highly regulated financial centres in the world. This is to safeguard the interests of consumers and other persons purchasing and being advised about investments, insurance and other financial products and in use of their personal data. Against this backdrop, we are required to make certain regulatory and statutory declarations to you.

If instructed by you, we collect data during our initial and other meetings with you about you and your family. We will also be collecting data about you and your family from other persons. We collect the data through note-taking and filling in of questionnaires about you and your family’s circumstances.

We may make checks with credit rating agencies to authenticate and verify your identity and credit status. We also make checks with Institutions with whom you have policies of insurance and investments and with your mortgage provider. These checks are to help us with our obligations at law and generally to ensure that we provide you with advice that suits your circumstances. The scope and extent of the gathering of information from third parties depends on what type of service you are taking from us.


How is your information used?

Primarily, we use your data and data about your family’s circumstances to provide advice to you and complete transactions on your behalf. We analyse and assess your data to maintain and develop our relationships with you.

Depending on the instructions we receive from you, we may pass your data to other professional advisers to enable us to provide advice most suited to your circumstances. Usually, this would be referrals to local accountants, solicitors, tax advisers and sometimes to specialist advisers in the financial and insurance industry where we do not feel we have appropriate expertise. We, and any third party specialist advisers to whom we introduce you, will, of course, pass your data to Institutions if you agree to purchase or amend policies and products as part of the sales and advice process.

Your data is held in our offices in computer-based and paper-based filing systems.

We may introduce you to Institutions who process your information in countries that are outside the European Economic Area, which may not offer the same level of protection for your personal data.


Your right to a copy of your personal data

Under the Data Protection Act you have a right, upon payment of a fee, currently £10, to obtain a copy of the personal information that we hold about you. If you believe that any information held is incorrect or incomplete, you should contact us at our usual address. Any information that is found to be incorrect or incomplete will be amended promptly.

Thank you for your time and I confirm that we are at all times committed to making sure that, as you are a customer of an Independent Options, you receive the best service and products available in the marketplace.


Please contact our team of friendly professionals on 01903 527000 or please use our contact form for further advice.

Independent Options is a trading style of @Options Ltd, which is authorised and regulated by the Financial Services Authority. @Options Ltd is entered on the FSA register (www.fsa.gov.uk/register) under reference 440552.